Complaint Handling & Vigilance Associate (Remote/Flexible) @ Insulet Corporation | Jobright.ai
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Complaint Handling & Vigilance Associate (Remote/Flexible) jobs in USA
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Insulet Corporation · 19 hours ago

Complaint Handling & Vigilance Associate (Remote/Flexible)

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Responsibilities

Analyze and process complaints in a uniform and timely manner, to ensure proper complaint coding and accurate complaint assessment.
Perform data entry and prepare reports / graphs related to special projects, complaints and lot qualification.
Maintain accurate documentation and files related to special projects, complaints and lot qualification.
Review and analyze lot documentation (DHR’s) to determine if there are any anomalies that may have related to reported product failures.
Perform basic product review and failure analysis.
Support investigation and review of potential adverse events.
Escalate complex complaint issues as per department policies and guidelines.
Performs other duties as required.

Qualification

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Data managementRecord keepingPC skillsTechnical writingSpreadsheet softwareDatabase managementHigh-stress environment

Required

Associate degree or equivalent combination of education and experience with a minimum of 3+ year of experience with data management, record keeping, and trouble shooting in the Medical Device field, or other transferable experience related to organization, technical aptitude, and data management.

Preferred

Effective verbal and technical writing skills. Ability to communicate at multiple levels of an organization.
Ability to organize and judge priorities.
Excels at generating and maintaining organized and accurate records.
PC skill, word processing, spreadsheet, database.
Able to work effectively in a high-stress, high-energy environment.
Able to make decisions quickly based on vague or imperfect information and evaluate the need to obtain clarification and direction when necessary.

Company

Insulet Corporation

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Insulet Corporation, headquartered in Massachusetts, is an innovative medical device company dedicated to simplifying life for people with diabetes and other conditions through its Omnipod product platform.

H1B Sponsorship

Insulet Corporation has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (14)
2022 (29)
2021 (46)
2020 (17)

Funding

Current Stage
Public Company
Total Funding
$50M
Key Investors
OrbiMed
2007-05-15IPO
2006-02-16Series E· $50M

Leadership Team

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Shacey Petrovic
President & Chief Executive Officer & Co-Founder
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Ana Maria Chadwick
Chief Financial Officer
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Company data provided by crunchbase
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