Rubix Solutions · 4 hours ago
Compliance Analyst
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Government Relations Services
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Responsibilities
Conducting compliance calls with Medicare providers for whom an ownership discrepancy has been identified in accordance with established protocols
Recording/documenting outcomes of calls/communication with the entity in ServiceNow
Tracking outcomes in ServiceNow, utilizing dashboarding and reports/filters
Coordinating with management to support and assist with ongoing improvement activities
Other tasks as assigned
Qualification
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Required
Ability to manage workload, meet deadlines, and adjust as needed
Ability to follow established procedures/processes
Excellent organization skills
Attention to detail
Excellent customer service and communication skills: verbal and written
Maintain professional etiquette in a variety of situations
Ability to work both independently as well as in a team environment
Consistent and regular attendance
Ability to think critically
Must be able to function in a remote work environment
Must have secure and reliable internet access
1+ years in a customer service/call center role
Preferred
Associate’s degree preferred, or equivalent experience
Knowledge of Medicare/Medicaid provider enrollment preferred
Knowledge of Provider Enrollment, Chain, and Ownership System (PECOS) preferred
Company
Rubix Solutions
Rubix Solutions is a Women-Owned, Small Disadvantaged, and HUBZone-certified management consulting firm that serves federal, local, and commercial clients.