Better · 5 hours ago
Compliance Associate, Incident Management
United States
Full-time
Remote
Entry Level
1+ years exp
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Responsibilities
Review and investigate incidents that are escalated to the Compliance Team for both our direct-to-consumer and strategic partnerships channels
Log all assigned incidents in the team’s Compliance Management System
Conduct an in-depth analysis to determine the root cause of each incident
Collaborate cross-functionally and communicate effectively to gather necessary information and advise on next steps, as applicable
Establish positive relationships with our strategic partners
Participate in quarterly trend analysis to ensure that steps are being taken to resolve issues that cause incidents
Work closely with Compliance Team on additional special projects, as necessary
Qualification
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Required
1 to 2 years of experience working in consumer finance or the mortgage industry
Knowledge of state and federal mortgage origination regulations
Working knowledge of loan origination systems.
Excellent communication skills - not afraid to ask questions when you need help
Ability to think critically and creatively to solve complex problems
High attention to detail and are extremely organized
Proven ability to work in a fast-paced environment and juggle multiple projects simultaneously
Preferred
Previous mortgage origination experience is a plus
Previous consumer complaint investigation experience is a plus
Benefits
Comprehensive healthcare, retirement, and voluntary benefits. Think medical, dental, vision, health savings accounts, 401k, and more
Personalized care and tools for realizing your mental health and wellness goals
Company paid for lunch when working in the office
Additional benefit perks & discounts
Company
Better
Founded in 2016, Better is a digital-first homeownership company whose services include mortgage, real estate, title, and homeowners insurance.
1,001-5,000 employees
Funding
Current Stage
Public CompanyTotal Funding
$1.47BKey Investors
NovatorSoftBankSoftBank Vision Fund
2023-08-23Post Ipo Equity· $37M
2023-08-23Post Ipo Debt· $528M
2023-08-23IPO· nasdaq:BETR
Leadership Team
Vishal Garg
Founder & CEO
Dan Wulin
Vice President of Data
Recent News
Crunchbase News
2024-11-13
2024-11-12
Company data provided by crunchbase
