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Company

CrossCountry Mortgage, LLC · 3 hours ago

Compliance Manager

United States

Full-time

Remote

Mid Level

$55K/yr - $65K/yr

3+ years exp

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Responsibilities

Assist in maintaining compliance within LO compensation programs by supporting the review of commission structures, bonus policies, and compensation adjustments.

Coordinate with relevant teams to help ensure adherence to regulatory guidelines and organizational standards in LO compensation processes.

Collaborate closely with HR, compliance, and finance to support LO compensation plan updates, help with program rollouts and promote alignment with internal policies.

Manage all lead source testing and documentation review, ensuring compliance and verifying compensation eligibility.

Oversee data integrity for LO compensation elements, including monitoring for compensation discrepancies, handling exception reporting, and conducting regular audits using data from Compensafe, LOS, and other compensation systems.

Develop and maintain a robust monitoring & testing framework for LO compensation compliance, ensuring all relevant data sources and tools are leveraged to identify and address compliance risks.

Prepare and present comprehensive reports on compensation monitoring & testing findings, trends, and program enhancements to compliance leadership and executive stakeholders.

Contribute to regulatory examinations by drafting narratives, preparing data sets, and conducting investigations to support compliance reviews.

Serve as the SME for all LO compensation matters, providing expert guidance to business stakeholders and delivering training to ensure alignment with company policy.

Partner with cross-functional teams to design and deliver training materials and job aids to improve adherence to LO compensation and lead source policies.

Act as a key stakeholder for inquiries received through the department inbox and hotline, addressing questions and concerns related to the role’s scope and coordinating responses with relevant teams.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

3+ years compensation experienceLO compensation managementCompliance managementEncompassCompensafeTableauRegulatory requirements knowledgeMortgage operations experienceProject managementCollaboration skillsTime management skills

Required

Bachelor’s degree in a relevant field or equivalent combination of education/experience.

3+ years of experience in compensation, compliance, or audit management within the mortgage or financial services industry, with specific experience managing LO compensation programs.

Experience in compliance management or a related field, with an understanding of regulatory requirements and compliance best practices.

Excellent communication and collaboration skills.

Advanced organizational skills and attention to detail.

Excellent prioritization and time management skills.

Preferred

Experience managing LO compensation programs.

Proficiency with Encompass, Compensafe, Tableau, or equivalent systems.

Experience in front-end mortgage operations and/or project management.

Benefits

Medical

Dental

Vision

401K

Company-provided short-term disability

An employee assistance program

A wellness program

Company

CrossCountry Mortgage, LLC

Glassdoor

3.5

Community is everything At CCM, our vision is to become the most referred mortgage lender in every community we serve – and make a difference in the neighborhoods where you work and live.

Founded in 2003

Cleveland, Ohio, USA

5,001-10,000 employees