Expleo Group · 3 days ago

Consultant, Product Operations Analyst

Rochester, MN

Contract

Remote

Entry, Mid Level

$58/hr - $62/hr

2+ years exp

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ConsultingInformation Technology

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Responsibilities

Apply advanced systems thinking to tackle complex operational challenges and support digital health products

Use analytical tools to evaluate processes and outcomes, offering actionable insights for improvement

Extract, analyze, and interpret data to support clinical programs and drive strategic decision-making

Develop and maintain metrics dashboards to track KPIs, ensuring alignment with organizational goals

Collaborate with product and operations leaders to coordinate and implement new product solutions

Act as a primary liaison across clinical, digital operations, and product teams to maintain clear communication

Validate products through end-to-end testing, supporting the launch of new features and services

Monitor feedback from patients, care teams, and end-users to identify and address improvement areas

Provide training and develop resources to align operational strategies with organizational goals

Oversee device configuration, logistics, and third-party compliance with service-level agreements

Manage purchase orders and invoices, monitor budget spending, and perform budget analysis

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Data extractionProcess designStakeholder collaborationUser adoption activitiesGovernanceComplianceDigital platformsVendor management

Required

Bachelor’s degree in business, engineering, statistics, healthcare, or related field with 2+ years of analyst experience, or high school diploma/GED with 6+ years of relevant experience

Solid understanding of business strategy and operational planning principles

Proficiency in operational analysis methodologies and tools

Strong analytical and operational skills, particularly in clinical services and process improvement

Expertise in data extraction, process design, and stakeholder collaboration

Familiarity with user adoption activities, including onboarding, support ticket management, and enhancement tracking

Knowledge of governance and compliance for digital platforms, including SLA and usage compliance

Proven ability to create reports, provide training, and support digital platforms effectively

Experience with vendor management, particularly in SaaS models