Salesloft · 6 hours ago
Consultant, Professional Services
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Responsibilities
Establish a solid foundation that drives customers' future successes.
Provide process recommendations, Salesloft and Salesforce configurations, technical expertise, sales strategy, product adoption, proactive communication, and mentoring of more junior consultants.
Advocate for customers and coordinate additional Salesloft resources to resolve technical and strategic challenges.
Consult Customers on best-practices using our product, and engage Customer leaders and end users regularly to ensure we hit our shared KPI's.
Leverage customer feedback to help our Product and Engineering teams continually improve the product.
Participate in the interview, selection, hiring and on-boarding of new team members.
Qualification
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Required
Previous experience in a SaaS or similar technology company
2+ years of experience supporting Mid-Market to Enterprise-level customers
Experience implementing or administering Salesforce, Dynamics, or similar CRM capability
Demonstrated ability to manage scope, tactfully handle escalations, overcome customer objections, and assist others with those same skills
Experience in a billable/time-tracking environment
Exceptional levels of customer empathy. You are extremely perceptive and are highly emotionally intelligent, making you agile in adapting your executive presence and approach to any audience and personality
You are resourceful, scrappy and curious— go-getter who's tests, researches, and comfortable finding your way to an answer they don't yet know
Superb listening skills and the proven ability to dig deeper to uncover the customer's true objectives
Excellent verbal and written communication skills
Disciplined, flexible, and autonomous work habits; we don't micromanage
Preferred
3-5 years of experience in project management, implementation or consulting preferred.
Salesforce Administrator Certification and/or Salesloft experience preferred.
Additional experience in sales, customer success, or a revenue operations or sales operations role is optional.
Benefits
Health Insurance
Flexible Work Hours
Professional Development Opportunities
Company
Salesloft
Our industry-leading Revenue Orchestration Platform uses purpose-built AI to help teams prioritize and take action on what matters most.
H1B Sponsorship
Salesloft has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (2)
2022 (3)
2021 (4)
2020 (1)
Funding
Current Stage
Late StageTotal Funding
$245.72MKey Investors
Owl Rock CapitalInsight PartnersEmergence
2021-12-23Acquired· undefined
2021-01-06Series E· $100M
2019-04-25Series D· $70M
Recent News
2024-11-13
2024-05-20
Company data provided by crunchbase