91 applicants

Company

Nova Credit · 16 hours ago

Consumer Operations Associate (Contract)

New York, NY

Contract

Remote

Entry Level

1+ years exp

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CreditCredit Bureau

Growth Opportunities

H1B Sponsor Likely

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Responsibilities

Responding to and resolving consumer inquiries and disputes

Help scale our growing consumer operations function

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Client-facing experienceSalesforce Service ConsoleCustomer ticketing softwareConsumer empathy

Required

1-2 years of experience in a client or consumer-facing role (e.g., online customer support or call center customer support)

Impeccable verbal and written communication

Knowledge of Salesforce Service Console and/or other similar customer ticketing software

High consumer empathy

Company

Nova Credit

Nova Credit is a data analytics company enabling businesses to grow by harnessing open banking and alternative credit data.

Founded in 2016

San Francisco, California, USA

51-200 employees

http://novacredit.com

H1B Sponsorship

Nova Credit has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2023 (2)

2022 (3)

2021 (3)

2020 (1)