Frontdoor, Inc. · 1 day ago
Consumer Outbound Digital Sales Associate - Spanish Bilingual - 100% Remote / Work From Home
Boise, ID
Full-time
Remote
Entry Level
$16/hr - $18/hr
1+ years exp
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Responsibilities
Meet or exceed sales goals and objectives based on our key performance indicators (KPI’s)
Acquire and apply knowledge of company operations in every interaction by utilizing available resources
Maintain and build relationship while delivering a positive member experience by using our sales model
Connect with potential members by placing outbound calls and through various channels to promote and sell Home Service Plans
Assist and be flexible to support other verticals, including inbound, leads, and business needs based on call volumes
Retain members by educating, resolving concerns, and providing first call resolution
Use active listening to build rapport and generate additional growth opportunities
Accurately disposition call and provide detailed documentation of all interactions in our member database
Provide quality service and adhere to our member commitment
May assume other duties as applied.
Qualification
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Required
Must be fluently bilingual in Spanish and English
High school diploma or equivalent required
1+ years of sales and/or member service experience required
Able to exhibit respect, empathy, and critical thinking while actively listening and problem solving
Ability to remain competitive, coachable, and productive in a fast-paced sales environment
Capacity to balance the business and members needs
Align with our company house rules
Ability to navigate multiple software applications and enter data during member interactions
Demonstrate strong and effective verbal and written communication skills
Able to work nights and weekends, variable schedule(s) and overtime as necessary
Reliable, persistent, and self-motivated to make sales
Able to effectively work in a virtual environment utilizing web cams, computer hardware and software with an internet upload speed of 10+ MBPS
Preferred
Proven success in a sales or member service role
Experience reaching or exceeding sales goals and objectives
Experience selling over the phone with warm and cold leads
Benefits
Insurance for medical/pharmacy
Dental
Vision
Life
Disability
Weight loss and smoking cessation programs
Matching 401(k)
Ability to participate in our employee stock purchase plan
Company
Frontdoor, Inc.
Frontdoor is a company that’s on a mission to make home ownership simple.
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
unknown2019-01-18IPO
Leadership Team
Jessica Ross
Chief Financial Officer
Brett Worthington
Senior Vice President, Business Development
Recent News
Company data provided by crunchbase
