Crawford & Company · 4 hours ago

Content Claims Specialist - In-House - Level I

Topeka, KS

Full-time

Remote

Entry Level

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Responsibilities

Conduct research and pricing of contents based on like, kind and quality valuation by working with various edjuster research methodology of completed claims inventories, schedule of loss forms and from contractor’s lists.

Submit completed claims reports to Insurance adjusters, close files to meet edjuster’s performance cycle times and productivity standards.

Perform content valuation according to Company performance/productivity standards.

Ensure consistent and quality turnaround of all claims in accordance with the Company’s productivity and performance standards.

Report/record all time spent on each claim file on a consistent and daily basis.

Maintain claim related notes in the Company’s Claims System/Web-application (exclaim), relating to incurred hours over productivity standards, as well as related to specific issues and other pertinent notes.

Ensure effective and professional communications with all key stakeholders in the claims process, including; edjuster claims representatives, adjusters, policyholders and industry contractors.

Consistently promote edjuster’s brand, image and reputation in a professional and positive manner.

Qualification

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Property claims experienceClaims processingWeb-based claims platformMS Office