66 applicants
TikTok ยท 3 days ago
Content Operation - Trust and Safety
San Jose, CA
Full-time
Hybrid
Mid Level
$88K/yr - $146K/yr
2+ years exp
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Responsibilities
Responsible for improving core Prod ops metrics in regional markets, including but not limited to search growth, content expansion and user experience
Expand regional candidate pool with time-sensitive queries and core verticals in the target market, responsible for putting hot/fresh queries, including but not limited to news/events/verticals that meet product demand
Monitor regional search data, evaluate quality and effectiveness of online recommendation, understand search needs and preferences based on metric infructuation, provide localized analysis and suggestions for the product ops team to optimize strategies
Manage regional user feedback for search recommendations, take actions and record cases for periodical analysis to improve user experience accordingly
Work closely and flexibly with data delivery teams and XFN stakeholders to achieve regional targets together
Please note that this position involves exposure to sensitive content, including but not limited to vulgar content, violence, pornography, and fake news
Qualification
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Required
2 year+ relevant experience in the tech industry, including but not limited to content, operation, news, search or related areas;
Excellent language English skills, profound understanding of market culture/user/media content
Good at data analysis and communication skills and project management experience is preferred;
Experience in working with multiple stakeholders and collaborating across business units;
Familiar with search engines and social media platforms, including but not limited to TikTok, Twitter, Instagram, Youtube, etc.
Team player, goal-oriented, ready to embrace change and challenges, able to work in a global team efficiently.
Willing to work on shifts, which includes weekends and public holidays.
Preferred
Bachelor degree or above, preferably in Journalism or data/content/culture-related majors;
Benefits
100% premium coverage for employee medical insurance
75% premium coverage for dependents
Health Savings Account (HSA) with company match
Dental and Vision insurance plans
Short/Long term Disability insurance
Basic Life and Voluntary Life insurance
AD&D insurance
Flexible Spending Account (FSA) Options
10 paid holidays per year
17 days of Paid Personal Time Off (PPTO)
10 paid sick days per year
12 weeks of paid Parental leave
8 weeks of paid Supplemental Disability
Mental and emotional health benefits through EAP and Lyra
401K company match
Gym and cellphone service reimbursements
Company
TikTok
TikTok is a short-video sharing app and social network platform that develops a lip-syncing video application to create videos. It is a sub-organization of ByteDance.
10,001+ employees
H1B Sponsorship
TikTok has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Trends of Total Sponsorships
2023 (254)
2022 (325)
2021 (211)
2020 (90)
Funding
Current Stage
Late StageLeadership Team
Shou Zi Chew
CEO
Blake Chandlee
VP Global Business Solutions
Recent News
2024-06-05
2024-06-05
2024-06-05
Company data provided by crunchbase
