dentsu · 6 hours ago
Content Specialist
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AdvertisingInformation Services
No H1B
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Responsibilities
Review, monitor, moderate, and respond to comments posted to our clients’ social channels (Facebook, Instagram, etc.) on behalf of our clients using their unique brand voice.
Craft creative written content to encourage participation and increase engagement across our clients’ social channels.
Provide our clients’ audience with an excellent experience through the clients’ social channels.
Escalate issues, observations, opportunities, and insights through the relevant channels.
Understand our clients’ social media strategy, tone-of-voice, and brand guidelines, to communicate with their audience efficiently.
Ensure the online community's safety policies and brand guidelines are being followed by all members.
Qualification
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Required
Exceptional written communication (spelling, grammar, syntax, etc.) in English. Native fluency is required.
Residency in the USA.
Open and flexible availability to work a combination of the eight-hour shifts noted above throughout the week and weekends.
Professional experience moderating and engaging across all social media platforms.
Experience writing, editing, and creating engaging content in the social media space using brand voice while following established guidelines.
The ability to tailor your written tone and voice to match each customer.
Exceptional customer service skills.
Knowledge of, experience with, and a genuine interest in content being moderated in multiple industries.
Reliable high-speed internet with no data restrictions.
An active Facebook account.
Company
dentsu
We are dentsu.
Funding
Current Stage
Late StageTotal Funding
$24.88MKey Investors
Epiris
2012-07-12Acquired· undefined
1993-11-01Private Equity· $24.88M
Recent News
2023-06-20
Company data provided by crunchbase