Continental General ยท 17 hours ago
Contract Senior Project Manager
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Customer ServiceInsurance
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Responsibilities
Responsible for managing the day-to-day operational aspects of multiple large scale strategic, regulatory, and departmental projects with cross-functional teams.
Effectively develops and gains approval of project charter, identifies and assembles project team, creates detailed project plan, performs risk and issue management, implements change management practices, and monitors scope creep.
Coordinates with third parties / vendors to promote successful execution when needed.
Creates and maintains comprehensive project documentation.
Measures project performance to ensure compliance with expected quality standards.
Publishes status reports to sponsor, business process owner, project team, and key stakeholders.
Reports and escalates to management as needed when the project is at risk.
Records and shares lessons learned and best practices.
Contributes to enhancing the PMO best practices, processes, and policies.
Supports adoption of the Scrum framework by coaching team on agile values and principles.
Facilitates annual strategic planning activities and project portfolio selection if needed.
Provides coaching and mentoring to project team members and other associates.
Develops and leverages strong working relationships.
Champions spirit of continuous improvement.
Performs other duties as assigned.
Qualification
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Required
Bachelors Degree or equivalent experience.
Life or LTC Insurance product knowledge is required.
5 or more years of related Project Management experience leading large scale, complex projects.
Proven leadership and interpersonal skills to coach, motivate, develop, and manage a team.
Strong communication and relationship building skills at C-Suite level, with the ability to interpret and summarize data to help management achieve strategic and operational goals.
Experience leading cross-disciplinary projects to drive business process change affecting multiple areas.
Clear and articulate oral and written communication skills, including report writing and presentation skills.
Strong analytical and decision-making abilities.
Excellent project management and organizational skills, including the ability to prioritize tasks and meet deadlines including experience managing project/program office.
Experience with strategic planning and proven leadership and management skills.
Proficient in MS Office Suite.
Preferred
Project Management (PMP) certification and / or Scrum Master (CSM) certification.
Green Belt, Six Sigma, ITIL, Lean training a plus.
Insurance industry experience is a plus.
Experience using Smartsheet and Jira.
Company
Continental General
Continental General assists policyholders with managing the financial risks and challenges.