Qu POS · 4 hours ago

Contract Specialist

United States

Contract

Remote

Entry, Mid Level

1+ years exp

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HospitalityInformation Technology

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Responsibilities

Secure store-level sales agreements with corporate and franchise partners during customer rollouts.

Work alongside an internal project manager to ensure customer rollout timelines are achieved.

Manage multiple onboarding projects that span a diverse range of customers concurrently.

Develop a trusted advisor relationship with franchisee and store level customer stakeholders ensure they are leveraging Qu’s solutions to achieve desired partner outcomes, with a focus on driving growth through net new store orders and renewal agreements.

Update customer run books for each assigned account.

Maintain records and engagements in a Salesforce Database.

Meet or exceed turnaround KPIs for store level agreement delivery.

Qualification

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Customer Success ManagementSalesforceProject ManagementHospitality TechnologySaaS ExperienceDocuSignExcel/SheetsPowerPoint/SlidesSmartsheet

Required

Minimum of 1-3 years of experience in a customer facing analytical role such as Account Management, Customer Success Management, Project Management, or a similar role.

Experience working in a growth phase SaaS company.

Experience working in the Hospitality Technology industry.

Experience using Salesforce, DocuSign, Excel/Sheets, PowerPoint/Slides, and Smartsheet’s.

Company

Qu POS

Qu™ goes beyond traditional Point of Sale (POS) technology with a singular focus on digital-first solutions for fast casual and quick service restaurant chains.

Founded in 2012

Bethesda, Maryland, USA

51-200 employees