Russell Tobin · 6 hours ago

Contract Specialist Legal

Redmond, WA

Contract

Remote

Mid Level

$30/hr - $35/hr

4+ years exp

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Responsibilities

Assist sales and delivery stakeholders with end-to-end process of creating and managing client Federal Unified and Support Services deals and contracts using Microsoft systems of record.

Ensure the deal is set up correctly and submitted to pass validation criteria the first time.

Create applicable contract documentation.

Facilitate contract signature.

Provide all required information and documentation to enable deal setup.

Work with Operations to ensure deal flows through applicable process in a timely manner; issues are solved and holds are prevented.

Monitor deal and contract set up in the systems.

Resolve deal and contract queries from stakeholders.

Build Relationships

Work with stakeholder leads and managers to resolve escalations

Promote teamwork and collaboration through a positive attitude and effective communication.

Participate in required meetings and activities.

Promote collaboration and support by sharing best practices and operational improvement opportunities to improve processes.

Meet deal process SLAs through attention to detail, ownership of issues and follow-through.

Qualification

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Contract ManagementIT TransactionsStakeholder ManagementProject ManagementU.S. Federal ContractingRFP PreparationWritten English SkillsOral English Skills

Required

Minimum of four (4) years’ experience in an information technology (IT) enterprise support environment with a strong understanding and knowledge of support, customer service delivery and/or the IT industry and processes.

Experience with IT ‘sell-side’ transactions and contracts.

Passion for and track record for delivering great customer experiences.

Consistently practices and demonstrates strong organizational, communication, project management, negotiation, stakeholder management and problem-solving skills.

Excellent written and oral English language skills.