Allstate · 3 hours ago
Conversation Designer Senior Consultant II
IL
Full-time
Remote
Mid, Senior Level
$79K/yr - $142K/yr
3+ years exp
Maximize your interview chancesBankingFinance
No H1B
Insider Connection @Allstate
Get 3x more responses when you reach out via email instead of LinkedIn.
Responsibilities
Independently partners with the development team through implementation of tactical voice and chat experiences to ensure user experience standards are met.
Consistently adheres to and advocates for the conversational AI design process in own work without oversight.
Independently plans, conducts and facilitates iterative evaluations of conversational AI designs (usability testing, mock-up interviews, heuristic reviews, wizard of oz testing, A/B testing, qualitative and quantitative measures).
Uses conversational AI design knowledge to educate and inform project teams on the role of voice and chat design, drivers of profitability, and technical feasibility.
Proactively executes conversational AI design, and alerts leads or managers to issues or scope changes that will jeopardize timelines, even beyond own work.
Regularly contributes ideas for improving conversational AI design processes.
Consistent use of human-centered design methods and tools to analyze ambiguous conversational AI design problems and to execute solutions.
Consistently produces conversational AI designs that account for both user and business needs and technical feasibility.
Gains support for difficult decisions and enlists commitment by involving others at all stages of the conversational AI design process.
Develops in-depth conversational AI design ideas and materials; ensures understanding of technical matters by non-technical decision makers.
Imbibes their passion and knowledge about conversation design, AI and information architecture into their designs.
Qualification
Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.
Required
Independently partners with the development team through implementation of tactical voice and chat experiences to ensure user experience standards are met.
Consistently adheres to and advocates for the conversational AI design process in own work without oversight.
Independently plans, conducts and facilitates iterative evaluations of conversational AI designs (usability testing, mock-up interviews, heuristic reviews, wizard of oz testing, A/B testing, qualitative and quantitative measures).
Uses conversational AI design knowledge to educate and inform project teams on the role of voice and chat design, drivers of profitability, and technical feasibility.
Proactively executes conversational AI design, and alerts leads or managers to issues or scope changes that will jeopardize timelines, even beyond own work.
Regularly contributes ideas for improving conversational AI design processes.
Consistent use of human-centered design methods and tools to analyze ambiguous conversational AI design problems and to execute solutions.
Consistently produces conversational AI designs that account for both user and business needs and technical feasibility.
Gains support for difficult decisions and enlists commitment by involving others at all stages of the conversational AI design process.
Develops in-depth conversational AI design ideas and materials; ensures understanding of technical matters by non-technical decision makers.
Imbibes their passion and knowledge about conversation design, AI and information architecture into their designs.
Preferred
4 year Bachelors Degree
3 or more years of experience
Company
Allstate
Allstate is an insurance company that offers car, home, and life insurance services. It is a sub-organization of Allstate.
10,001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$500M2024-06-24Post Ipo Debt· $500M
2014-01-13Post Ipo Equity· undefined
1993-06-11IPO· undefined
Leadership Team
Emad Isaac
SVP & Chief Data Technology Officer
Jonathan Adkisson
SVP & General Manager - Direct Distribution
Recent News
Business Wire
2024-11-21
2024-11-21
Digital Insurance
2024-11-19
Company data provided by crunchbase
