37 applicantsPosted by Agency

Company

Damco Solutions · 5 hours ago

Conversational AI Chatbot Engineer

United States

Contract

Remote

Senior Level

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Enterprise SoftwareInformation Technology

Hiring Manager

Manish Chugh

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Responsibilities

Design and build conversational chatbot experiences that are intuitive, user-friendly, and capable of handling multi-turn conversations with contextual understanding.

Integrate Natural Language Processing (NLP) for accurate interpretation of user inputs and build AI/ML models for intent recognition, sentiment analysis, and predictive recommendations.

Create dynamic, responsive interaction flows with continuous improvements in chatbot accuracy and relevance through feedback loops and user interaction data analysis.

Connect the chatbot with enterprise systems (e.g., databases, observability tools, cloud services) to retrieve real-time data for health monitoring, cost analysis, and incident tracking.

Maintain secure, scalable, and reliable connections between the chatbot and external systems to enable real-time actions and insights.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Chat Bot DevelopmentConversational AINatural Language Processing (NLP)Python/Javascript/Node.jsMachine LearningGenerative AIMicrosoft BIT FrameworkREST APIsAWS/Azure/GCPDevOpsInteractive Voice Response (IVR)Knowledge ManagementAutomation & OrchestrationVisualizationBackend knowledgeInteractive Voice Response Chatbot experienceSmart & proactive- end to end Chatbot

Required

Chat Bot Development

Conversational AI

Artificial Intelligence

Machine Learning

Generative AI

Natural Language Processing (NLP)

Microsoft BIT Framework

Interactive Voice Response (IVR)

REST APIs and UI Capabilities

Python/Javascript/Node.js

PyTorch/Tensorflow

Banking

AWS/Azure/GCP

DevOps

Knowledge Management

Automation & Orchestration

Visualization

Backend knowledge

Interactive Voice Response Chatbot experience

Smart & proactive- end to end Chatbot --several upstream/down stream

Proficiency in frameworks like Microsoft Bot Framework, Google Dialogflow, or similar platforms.

Strong knowledge of NLP techniques, libraries, and tools for building context-aware, conversational AI systems.

Expertise in Python, JavaScript (Node.js), or Go, with experience in building backend services and integrations.

Hands-on experience with RESTful APIs, and understanding of API security best practices.

Experience with integrating chatbots with observability tools (e.g., Prometheus, Grafana), databases, and cloud services to retrieve and act on real-time data.

Knowledge of machine learning frameworks (e.g., TensorFlow, PyTorch, Scikit-learn) for developing custom models for intent recognition, recommendation engines, and predictive analytics.

Familiarity with deploying and scaling chatbot solutions on cloud platforms (e.g., AWS, Azure, GCP) and managing ML models in cloud environments.

Company

Damco Solutions

Glassdoor

3.9

Damco Solutions is a leading IT Services and Solutions company which has been providing exceptional customer value and immense business advantages to its customers worldwide since 1996.

Founded in 1996