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Company

66degrees · 3 days ago

Conversational Architect

United States

Full-time

Remote

Entry, Mid Level

2+ years exp

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Business Information SystemsCloud Data Services

H1B Sponsor Likely

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Responsibilities

Lead discovery workshops to capture business requirements, success criteria, and constraints to understand and prioritize, document virtual agent requirements, build virtual agents that are conversational, friendly, engaging and efficient

Be able to present the conversational agents in Dialogflow CX to customers and work through QA issues, feedback, and troubleshooting

Creatively solve problems using all components of Dialogflow CX - including generators, data stores, and generative fallback

Work closely with product, development, and engineering teams to validate design solutions, and participate in iterative product enhancement cycles

Create new concepts, wireframes, mockups, and prototypes based on internal requirements and creative briefs

Establish visual and interactive standards documentation, and work with the development team to ensure that designs fit the technical specifications of the product or application

Cultivate an understanding of industry trends and regularly use this information

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Dialogflow CXNLPNLUJavaPythonWireframingPrototypingLookerTableauPower BI

Required

2-3+ years experience in Architecting, Designing, and Building virtual agent solutions (preferably Dialogflow CX)

Experience bringing a virtual agent to market (or working on an already-deployed virtual agent), either externally for customers or internally for company associates

Intimate knowledge of NLP, NLU, and the complexities of creating and maintaining strong models, intents, and entities

Strong understanding of the importance of data to the overall virtual agent continuous improvement lifecycle

Experience working with programming languages like Java or Python to pass data between source systems for use in virtual agent flows

Excellent communication, presentation, and interpersonal skills, and the ability to articulate strategies to clients

Up-to-date knowledge of web and mobile trends and technology, and thorough understanding of interface design and usability standards

Strong conceptual skills and proven ability to create rapid wireframes/mockups and prototypes

Preferred

Experience designing for both chat and voice virtual agents a plus

Prior experience with user dashboards or analytical applications is a plus (Looker, Tableau, Power BI, etc.)

Company

66degrees

66degrees is a leading google cloud premier partner that specializes in business consulting and services.

Founded in 2009

Chicago, Illinois, USA

501-1,000 employees

https://66degrees.com

H1B Sponsorship

66degrees has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

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Trends of Total Sponsorships

2022 (8)