Infor · 3 hours ago

Corporate Operations Director, Sr. – Process Optimization Specialist

United States

Full-time

Remote

Senior Level, Lead/Staff, Director/Executive

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Information and Communications Technology (ICT)Information Services

Work & Life Balance

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Responsibilities

Conduct thorough analysis of current processes to identify inefficiencies and areas for improvement.

Develop and implement strategies to significantly streamline operations and eliminate unnecessary bureaucracy.

Work closely with different functions to understand their part of the processes and challenges.

Facilitate workshops and meetings to gather input and drive consensus on process improvements and performance.

Leverage existing frameworks when considering priorities and motivations.

Provide change management input to business teams to ensure successful implementation of their new processes.

Establish metrics and KPIs to monitor the effectiveness of process improvements.

Regularly report on progress and make adjustments as needed.

Create documentation of processes, improvements, and best practices.

Ensure all changes are well-documented and communicated to relevant stakeholders, and maintenance plan established.

Manage process improvement project(s) simultaneously, ensuring it/they are completed on time and achieve desired outcomes.

Proactively communicates team progress to stakeholder groups.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Lean Six Sigma CertificationProcess ImprovementProcess Mapping ToolsChange ManagementProject ManagementCorporate Operations ExperienceSoftware Industry ExperienceCross-Functional Collaboration

Required

Certification in Lean Six Sigma, Black Belt.

Experience in a Corporate Operations or Process Improvement, process design and optimization, lean management role within an enterprise SaaS/Cloud organization.

Experience with process mapping and analysis tools.

Experience with change management and project management methodologies.

Travel 25%.