Be an early applicantLess than 25 applicants

Company

Western Governors University · 2 days ago

Course Instructor-IT/ITIL

United States

Full-time

Remote

Mid Level

$69K/yr - $103K/yr

3+ years exp

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Responsibilities

Develops instructional materials, aligned with identified learning objectives, course competencies, and instructional interventions, to support both student self-service use and use in virtual one-to-many events.

Provides effective, relevant, and engaging one-to-many virtual events aligned with identified learning objectives.

Continually develops knowledge, skills, and expertise through active participation in faculty learning community and other developmental opportunities.

Provides proactive, relevant, timely, and effective one-to-one virtual instruction to students in a specific course or domain.

Facilitates student communities to support peer collaboration, effective faculty interaction, and student development.

Student-centered and provides effective one-to-one virtual coaching to help students achieve personal, academic, and career goals.

Adapts instructional and coaching practices to common and typical student needs.

Performs other job-related duties as assigned.

Qualification

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ITIL CertificationDistance education experienceCoaching strategiesStudent support experienceActive listening skillsFlexibility in instructionPresentation materials developmentAdaptation of resourcesSynchronous student interactionDiverse learner profiles

Required

Masters, Doctorate, or terminal degree. Education must be from an accredited institution. Education is verified.

Must have an active ITIL Certification. Please attach proof of completion/certification with resume to your application.

3 years’ experience providing student support and instruction.

Demonstrated ability to work with diverse learner profiles.

Ability to work a student-friendly schedule (evenings/weekends).

SME level knowledge in ITIL and Intro to IT areas.

Subject-matter expertise in the assigned content and skills of the course(s)/domain(s)

Strong knowledge of how student characteristics interact with different learning needs common to the course(s)/domain(s)

Strong communication skills with the ability to moderate online student communities to encourage engagement and learning.

Ability to use information from student profiles, learning behaviors, and interactions to identify individual student needs.

Demonstrates respect for and value of diverse perspectives and experiences.

Ability to adapt standard resources, templates, and instructional plans for the needs of individual students or groups of students.

Ability to apply adult learning principles and instructional skills to build student competency in a virtual one-to-one setting.

Provide encouragement for student self-reflection and metacognition to improve competency in learning objectives.

Flexibility to adjust instructional approach depending on individual student needs and preference.

Skilled at using data to identify students in need of proactive support, with the ability to select appropriate tone and content for proactive outreach.

Ability to adapt the timing, modality, and frequency of outreach/contact to individual student needs and preferences.

Strong active listening skills and emotional intelligence with the ability to build relationships with adult students.

Solid understanding of coaching strategies to support personal, academic, and professional development in adult students.

Willingness to engage in regular self-reflection and re-evaluation of beliefs, perspectives, and approaches to improve equity.

Proficient in developing presentation materials that align to specified objectives and are visually engaging, understandable, and accessible.

Ability to develop learning facilitation experiences and effective, formative self-assessment activities aligned with specific objectives to advance student learning.

Skilled at implementing relationship-building activities for online student communities.

Ability to facilitate synchronous student interaction in a virtual environment.