ABC Legal Services ยท 20 hours ago
Court Support Specialist
Seattle, WA (Remote)
Full-time
Remote
Entry Level
$14/hr - $16/hr
1+ years exp
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Responsibilities
Reach out to courts on individual orders and general court status updates, including answering questions and resolving issues related to existing orders.
Communicate accurately and professionally through remote voice calls and emails with a positive service attitude while interacting with court personnel, attorneys, and other clients.
Work in Skye (in-house application) to process documents, add informative updates / notes and other data entry tasks with a high degree of accuracy.
Manage consistent in/outgoing phone calls to assist Courts and customers with questions, as well as managing calls from courts & customers.
Relay relevant, updated information from Courts to our process servers and customers as appropriate.
Collaborate with team members to find root causes and process inefficiencies that happen as a document makes its way to and from court.
Navigate & understand court dockets to understand how they communicate case documents and statuses, as well as downloading documents directly + importing into internal application as needed.
Perform other job-related duties as assigned.
Qualification
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Required
High school diploma / GED required.
Strong communication skills, both written and verbal.
Comfortable working and communicating effectively in a remote environment - using programs such as Teams/ Zoom to make outbound calls, Teams for chats, Outlook for emails.
Comfortable using Microsoft Office suite programs such as Microsoft Outlook, Teams, Excel and Word + other programs such as online Faxes.
Document manipulation experience (PDFs).
Ability to perform repetitive data-entry tasks with accuracy.
Ability to read, write and speak English.
Quick learner and willing to learn and grow.
Preferred
Legal experience preferred.
Prefer 1+ years of customer support / call-center / retail experience in a customer-facing, service oriented position.
Benefits
Health, Dental, Vision insurance
401(k) with company matching
Paid time off
Disability insurance
Employee assistance program
Referral program
Company
ABC Legal Services
ABC Legal Services is a legal services company that provides managing compliance risk services.
201-500 employees
H1B Sponsorship
ABC Legal Services has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2022 (1)
2021 (1)
2020 (1)
Funding
Current Stage
Growth StageLeadership Team
Steve Carrigan
Chairman and Chief Evangelist
Recent News
Company data provided by crunchbase
