AdventHealth · 1 day ago

CPP Payment Specialist Remote

Altamonte Springs, FL

Full-time

Remote

Entry Level

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Responsibilities

Receive payments from third party payor lockbox and mail correspondence and post payments to patient claims in the patient accounting system

Review electronic remittances and resolve electronic posting exceptions and variances, posting payments to corresponding patient claims

Interpret Explanation of Benefits (EOBs) and transfer remaining patient and secondary insurance liability to the appropriate payor or next responsible party

Distinguish unidentified payments and post the payments to designated unidentified cash accounts

Post and process all zero-balance EOBs daily

Contact payors when additional information is necessary to address a payment posting issue

Perform effectively in fast-paced environment and demonstrate strong problem-solving skills

Achieve and maintain performance consistent with requirements for productivity, quality, and service levels

Develop and maintain productive team-oriented relationships through individual contacts and group meetings

Achieve superior customer satisfaction by embracing and exemplifying the AdventHealth service standards

Perform other duties as assigned

Available outside of normal business hours for occasional support needs

Qualification

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Payment PostingInsurance PaymentsEOB InterpretationCash ReconciliationHCFA 1500 KnowledgeUB04 KnowledgeElectronic Fund Transfer (EFT)Automated Clearing House (ACH)Lock Box PaymentsTeam-oriented Relationships

Required

High School Grad or Equivalent

Preferred

Experience in posting insurance and patient payments, cash applications, cash posting for physician, home health and hospital services, including posting check and credit card payments, Electronic Fund Transfer (EFT), Automated Clearing House (ACH) and lock box payments

Understanding of complexity around line level payment posting for physician posting

Knowledge of HCFA 1500 and UB04

Familiarity with insurance plans and EOBs

Experience in reconciling cash

Experience in reconciliation of payments to physician claims and hospital services