Abnormal Security · 11 hours ago
Credit and Collections Specialist
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Responsibilities
Manage the collections process, which includes invoicing customers, issuing initial invoice, and following up on invoices as needed
Create and submit invoices through current ERP system
Ensure successful and efficient processing of all collections activities, which includes resolving invoice issues and updating and maintaining customer payable contact information
Develop collaborative relationships with key stakeholders to develop, implement, and optimize processes and programs that enable the operations to scale both geographically and operationally within the appropriate control environment
Develop and maintain process documentation and associated Policies & Procedures for the credit and collections function
Lead process transformation and drive measurable operational performance improvements
Support ad hoc projects such as systems upgrades of integrations and platform expansion
Qualification
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Required
3+ years of relevant professional experience and at least 3 years of direct collection experience
Strong working knowledge of billing procedures and collection techniques
Familiarity with collection regulations
Experience with credit review of potential customers
High attention to detail, comfort with ambiguity, and an ability to work both collaboratively and independently
Excellent communication skills (written and verbal)
Agility and efficiency when it comes to negotiations with customers
Strong sense of collections responsibility and ability to identify and implement innovative processes
Working knowledge of ERP, i.e. Maxio or NetSuite.
Company
Abnormal Security
Abnormal Security is an email security company that protects enterprises and organizations from targeted email attacks.
Funding
Current Stage
Late StageTotal Funding
$534MKey Investors
Wellington ManagementCrowdStrike Falcon FundInsight Partners
2024-08-06Series D· $250M
2023-03-29Series Unknown· undefined
2022-05-10Series C· $210M
Recent News
2024-11-20
Crunchbase News
2024-10-10
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