Abnormal Security · 11 hours ago

Credit and Collections Specialist

Remote - USA

Full-time

Remote

Mid Level

3+ years exp

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Responsibilities

Manage the collections process, which includes invoicing customers, issuing initial invoice, and following up on invoices as needed

Create and submit invoices through current ERP system

Ensure successful and efficient processing of all collections activities, which includes resolving invoice issues and updating and maintaining customer payable contact information

Develop collaborative relationships with key stakeholders to develop, implement, and optimize processes and programs that enable the operations to scale both geographically and operationally within the appropriate control environment

Develop and maintain process documentation and associated Policies & Procedures for the credit and collections function

Lead process transformation and drive measurable operational performance improvements

Support ad hoc projects such as systems upgrades of integrations and platform expansion

Qualification

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Collections process developmentBilling procedures knowledgeCollection techniquesCredit review experienceCollection regulations familiarityInnovative process implementationERP knowledge MaxioERP knowledge NetSuiteNegotiation agility