US Anesthesia Partners · 1 day ago
Credits/Refunds Supervisor - REMOTE
United States
Full-time
Remote
Entry, Mid Level
2+ years exp
Maximize your interview chancesEducationHealth Care
Insider Connection @US Anesthesia Partners
Get 3x more responses when you reach out via email instead of LinkedIn.
Responsibilities
Create credits trending and analysis reports to monitor credits inflow, root cause analysis, and resource planning to ensure credit balance aging goals are met.
Regularly track and monitor productivity and accuracy of staff members. Maintain reports with daily, weekly, monthly and YTD data. Incorporate data into weekly 1:1s, goal setting, quarterly bonus calculations, and annual performance review process.
Ensure team is aware of the standards of performance expectations, both productivity, quality, and attendance.
Perform coaching and performance management, as necessary.
Work with vendor partners that support credit balance workflows through at least weekly touchpoints to review metrics, productivity, and progress on goals.
Ensure the accurate and efficient review and resolution of credit balances to achieve and maintain credit balance goals.
In conjunction with credits manager and team leads, provide training and on-going education for all staff members, both individually and in weekly huddles, as well as assist with annual reviews.
Encourages employees to improve their skills and to expand their expertise, assist with development plans for team members, as needed, to promote growth.
Assist credits team members with difficult situations regarding workflow, policies and daily job functions of the department. Help with problem solving and resolution to obstacles to support the team.
Ensure all USAP compliance expectations are enforced and documented policies and procedures are followed.
Firm understanding of Government and commercial refund requirements, rules & regulations.
Firm understanding of Government and commercial correspondence/refund requests, rules & regulations.
Identifies and helps develop strategies to resolve problems impacting an efficient revenue cycle.
Participates in efforts to develop and refine pathways (in partnership with Education and Training Teams) that will be used across USAP regional billing offices.
Acts as an effective liaison with management and staff in other departments as needed to address problem areas and assist with resolution.
Maintain HIPAA compliance.
Delegate work as necessary to stay current with priority tasks.
Performs other duties as assigned.
Qualification
Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.
Required
Excellent Verbal and Written communication skills
Ability to prioritize work in a fast-paced environment
Strong analytical skills: ability to gather, analyze and report on information from multiple sources (i.e., Billing System, Power Bi)
Skilled in calculating charges, payments and adjustments per established guidelines
In-depth knowledge of patient accounting systems and the ability to adapt prior knowledge to current software
In-depth knowledge of financial class setup and payer setup
Strong knowledge of EOB’s and adjustment codes.
Must have strong computer skills with knowledge of Microsoft Office products, including excel.
Must have a pleasant disposition and high tolerance level for diverse views and opinions
Ability to work independently with minimal supervision and with the staff.
Ability to create a vision for the team, motivate diverse personalities within the departments
Ability to organize and manage projects within specified parameters.
Ability to work in fast paced environment.
Ability to read, write, and speak English
A minimum of a high school diploma is required.
All new hires must submit to and pass a pre-employment drug screen and background check.
Preferred
Associate or bachelor’s degree in a business or health related field highly preferred
A minimum of 2 years of experience in an anesthesia but related experience will be considered
A minimum of two to three years prior supervisory experience in medical billing and collections preferred
Company
US Anesthesia Partners
US Anesthesia Partners is a single-specialty physician services organization that provides practice management services.
5,001-10,000 employees
Funding
Current Stage
Late StageLeadership Team
Robert J Coward
Chief Executive Officer
Recent News
2024-10-30
2024-04-07
2024-04-07
Company data provided by crunchbase
