Apryse · 1 day ago

CRM & Tech Stack Manager

Texas, United States

Full-time

Remote

Senior Level

7+ years exp

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Responsibilities

Salesforce Administration & Optimization: Lead the maintenance, customization, and enhancement of our Salesforce CRM. This includes developing workflows, managing security settings, and creating custom reports and dashboards for internal stakeholders.

Advanced Salesforce Development: Implement and troubleshoot custom Apex triggers, classes, and other advanced Salesforce features to meet the evolving needs of our GTM teams.

Tech Stack Management: Oversee the entire GTM tech stack, ensuring seamless integration and interoperability between Salesforce and other platforms (e.g., Boomi Integration, Outreach, ZoomInfo, LinkedIn Sales Navigator).

System Performance & Optimization: Monitor and optimize the performance of our CRM and related systems, performing regular updates, configurations, and integrations to ensure smooth operations.

Data Governance & Quality Assurance: Manage the customer database, ensuring data accuracy, consistency, and compliance. Oversee data migration, cleansing, and validation processes.

Cross-Functional Collaboration: Work closely with Sales, Customer Success, and Support teams to align the tech stack with business objectives and support strategic GTM initiatives.

Process Automation & Efficiency: Design and implement tools, workflows, and automations to enhance efficiency and productivity across GTM functions.

Release & DevOps Management: Oversee release cycles, sandbox management, and deployment processes, applying DevOps best practices to ensure robust and reliable system updates.

End-User Support & Training: Serve as the primary technical resource for user support, resolving issues related to Salesforce and integrated systems, and providing training and guidance as needed.

Technology Evaluation: Assess and recommend new tools and technologies that complement and enhance our current GTM tech stack.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Salesforce AdministrationSalesforce DevelopmentApex CodingLightning ComponentsData Integration ToolsAPI ManagementDevOps PrinciplesCI/CD PipelinesGTM Tools

Required

7+ years of experience as a certified Salesforce Administrator with a proven track record of managing complex Salesforce environments.

Strong knowledge of Salesforce development, including Apex coding, Lightning components (Sales Cloud and CPQ), and advanced automation (Flows, Process Builder).

Experience with data integration tools (e.g., Boomi, MuleSoft) and a strong understanding of API management and middleware.

Familiarity with DevOps principles, CI/CD pipelines, and release management best practices in Salesforce.

Education: Bachelor's degree in Computer Science, Information Systems, or equivalent experience.

Excellent verbal and written English communication skills, with the ability to convey technical information to both technical and non-technical stakeholders.

Ability to work autonomously in a fast-paced environment, prioritizing tasks effectively and driving continuous improvements.