Parsons Corporation · 12 hours ago

CRM Support Specialist

AE - Remote (Any Location)

Full-time

Remote

Mid, Senior Level

5+ years exp

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Building MaterialConstruction

Actively Hiring

No H1B

Security Clearance Required

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Responsibilities

Ensure the CRM system is consistently updated and maintain the integrity of the data.

Provide training and support to CRM users, addressing any issues or questions they may have.

Analyze CRM data to identify trends, opportunities, and areas for improvement. Generate reports and dashboards for management.

Develop and implement best practices for CRM usage, including data entry, reporting, and system workflows.

Coordinate the integration of the CRM system with other business applications and tools.

Manage CRM-related projects, including system upgrades, new feature implementations, and process enhancements.

Create and maintain documentation for CRM processes, procedures, and user guides.

Work closely with sales, marketing, customer service, and IT teams to ensure the CRM system meets their needs and supports business objectives.

Ensure compliance with data protection regulations and company policies.

Schedule and organize various meetings, including but not limited to pipeline reviews, executive proposal reviews, and green team sessions.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

CRM softwareSalesforceMicrosoft DynamicsHubSpotData analysis toolsCRM integrationsAPI usageData protection regulationsCRM administration certificationProblem-solving abilities