Renegade Insurance · 1 day ago
CSR - Customer Service Representative
GA
Full-time
Remote
Entry Level
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Responsibilities
Providing amazing customer service for Property and Casualty Insurance customers Completing all customer service requests including claims, endorsements, payments, and ID cards
Managing and completing renewals
Providing quotes for prospects
Assisting Producers and Account Managers/ Retention Specialist to respond to service needs of customers
Fostering strong and lasting relationships with Customers, Producers and Account Managers/ Retention Specialist
Participating in scheduled team and office meetings
Providing Account Management backup
Maintaining working knowledge of carrier products and processes
Performing other functions as required
Qualification
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Required
Excellent written and verbal English communication skills
Excellent customer service skills
Excellent organizational skills, effective time management, and interpersonal skills
Ability to successfully and creatively problem solve and negotiate solutions
Positive thinker, comfortable with fast paced environment
Strong Knowledge of personal and commercial insurance products
Ability to work in a team environment and train others as necessary
Proficiency in Windows, Word, Power Point and Excel (knowledge of working with spreadsheets is required)
Preferred
Experience with Salesforce management system
Active Property and Casualty Insurance License
Contact Center experience
Benefits
401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance
Work from home
Company
Renegade Insurance
Renegade Insurance is a financial services company that offers commercial and personal insurance services.
Founded in 2018
501-1,000 employees
Funding
Current Stage
Late StageTotal Funding
$40.64M2021-11-04Series Unknown· $40.64M
Leadership Team
Mohit Khullar
Founder's Office - Strategy & Ops
Rahul Jain
Director International Operations
Company data provided by crunchbase
