Nokia · 4 hours ago

CT Head Regionals

Cook County, IL

Full-time

Remote

Director/Executive

10+ years exp

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Responsibilities

Have full responsibility and accountability for sales, pre-sales support, and customer delivery/post-sales support to Rural and Regional Service Providers. Role is for territory and prospect customers.

Deliver Customer Team performance, both financial and non-financial, as aligned with the larger Market / Market Unit performance targets

Own financial forecasting and demand planning accuracy for respective Customer Team (orders, sales, SM, assets) and support the Market’s short- and long-term forecasting through disciplined pipeline management

Manage profitability, acting as the ultimate owner / decision-maker within the Customer Team to deliver against targets, both financial and non-financial

Create a culture of winning, ownership and accountability at all levels

Have established relationships with the highest levels of the customer organization

Own and develop deep, trusted customer relationships through bold thought leadership and execution

Strengthen MN’s position based on a thorough understanding and proactive exploration of customers’ needs and market dynamics

Grow Share of Wallet in existing businesses and Secure breakthrough into new segments (business development)

Design and execute business strategies and drive a performance management culture

Manage customer satisfaction and proactively drive resolution of all issues

Travel: up to 50%

Qualification

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Market Unit managementSales experienceBusiness DevelopmentMobile Access knowledgePeople managementCustomer relationship managementC-level presentation skillsSales forecastingPipeline managementConsultative sellingSituational adaptabilityTerritory hunting

Required

Proven Market Unit/CT management experience (P&L accountability)

At least ten years of direct Sales, Presales, and/or Business Development experience

At least six years of sales, people management experience running a broad team and driving/motivating team toward pursuit of net-new business

Ability to deal with fast evolving escalations and demanding customer requirements

Solid knowledge of Mobile Access product and Services Portfolio and an understanding of driving services and delivery execution

Proven record of making solid commitments and delivering results

Proven C-level presentation and interaction skills (internally, customers, partners)

Ability to manage complexity and ambiguity with high situational adaptability

Demonstrated influencing and negotiation skills

Ability to openly collaborate and build trust within own unit and across organizations

A sales, business development or consultative selling background. Experience with 'hunting' a territory in support of rural and regional US service providers