Cust Svc Support Rep-11am-8pm EST Remote (Patient Customer Service) @ Labcorp | Jobright.ai
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Cust Svc Support Rep-11am-8pm EST Remote (Patient Customer Service) jobs in Burlington, NC
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Labcorp · 1 day ago

Cust Svc Support Rep-11am-8pm EST Remote (Patient Customer Service)

positionBurlington, NC
timeFull-time
remoteRemote
seniorityEntry Level
money$15.25/hr - $21/hr
ftfMaximize your interview chances
BiotechnologyHealth Care

Insider Connection @Labcorp

Discover valuable connections within the company who might provide insights and potential referrals.
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Responsibilities

Answer 80+ inbound calls per day from patients, doctor's office and/or private insurance carriers.
Initiate payment plans for patients for outstanding balances.
Routinely utilize multiple resources to resolve patient inquiries while on the phone
Maintain performance goals
Ability to become proficient with processes after completing a structured training program.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Multiple computer applicationsAlpha-Numeric data entryMedical experienceCall center experience

Required

High School Diploma or equivalent
Ability to work and learn in a fast-paced environment
Attention to detail
Perform successfully in a team environment
Excellent organization skills
Proficiency navigating multiple computer screens and applications
Alpha-Numeric data entry proficiency
Excellent communication skills
Dedicated work from home space
Ability to manage time and tasks independently while maintaining productivity
Internet download speed of at least 50 megabytes per second
No satellite internet
Ability to connect equipment to router/modem with Ethernet cord. Equipment cannot be connected through Wi-Fi, mobile routers or mobile hotspot with ethernet port.

Preferred

Previous medical and/or call center experience a plus.

Benefits

Quarterly variable bonus potential!
Generous paid time off!
Medical, Vision and Dental Insurance Options!
Flexible Spending Accounts!
401k and Employee Stock Purchase plans!
No Charge Lab Testing!
Fitness Reimbursement Program!
Tuition Reimbursement

Company

Labcorp

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Glassdoor
3.6
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Labcorp specializes in providing physicians with laboratory tests.
dateFounded in 1978
location
Burlington, North Carolina, USA
people-size10,001+ employees
web-link
https://www.labcorp.com

Funding

Current Stage
Public Company
Total Funding
$2.85B
2024-09-16Post Ipo Debt· $2B
2019-06-04Post Ipo Debt· $850M
1988-07-15IPO· undefined

Leadership Team

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Adam H. Schechter
Chairman and CEO
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Bill Haas
SVP, Northeastern US and Canada, Labcorp Diagnostics
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