CustomMade · 15 hours ago

Custom Jewelry Gem Specialist

United States

Full-time

Remote

Mid Level

$55K/yr - $65K/yr

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Responsibilities

Select the perfect center stone:

• Use your gem expertise, knowledge of our supplier network, and critical thinking skills to select stone options for our Project Managers to present to the customer

• Provide gem guidance to our Project Managers, and customers

• Troubleshoot any quality issues that may arise

Facilitate gem procurement:

• Coordinate with suppliers & our in office team to order, deliver, and store stones

• Troubleshoot any issues that arise due to delays or out of stock items

• Place additional orders for stones that break in setting etc.

Maintain strong supplier relationships:

• Partner with our gem suppliers in a positive & respectful way

• Ensure all invoices are queued for payment, and answer any invoicing questions

As needed activities:

• Review our gem estimates & pricing to ensure it is accurate, and cost competitive

• Identify new gem suppliers to partner with

• Purchase new inventory

• Troubleshoot any customer gem concerns

• Update our internal guidance based on project experience

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Jewelry experienceGraduate Gemologist degreeGem sourcing experienceGemological Institute of America courseworkCustomer experience skillsProject management