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Company

Georgia-Pacific LLC · 4 hours ago

Customer Account Manager

Green Bay, WI

Full-time

Remote

Mid Level

3+ years exp

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Responsibilities

Proactively offer solutions to supply chain activities based on supplier and GPR Plant needs

Understand order fulfillment buy/sell plan

Ensure execution and overseeing of scheduling while coordinating with cross-functional teams

Implement solutions and resolve service challenges, all while remaining committed to expected service levels for our internal and external customers

Work with a high degree of detail and accuracy and utilize excellent organizational skills to respond quickly to customer needs in a fast-paced environment.

Develop key relationships across both internal and external customer business functions including sales and trading, operations, accounting, planning, finance, manufacturing, and transportation

Seek best knowledge, collaborate, develop, and implement service and cost solutions to drive change, often through influence and without direct authority

Provide strategic and analytical support to the Domestic Recycling team when new sales channels are being evaluated

Innovative thinking to build improvements in order management process, vendor supply needs, and systems

Travel to visit customers, offsite warehouses, and GP production facilities to gain knowledge on our business and build relationships (about 10% or less of the time)

Qualification

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LogisticsInside SalesSupply ChainOrder Management SystemSAPInforHoneywellCitrixCRM SoftwareProcess ImprovementChange ManagementHubSpotSalesforceMicrosoft Dynamics

Required

Experience in logistics, inside sales, supply chain, or customer service

Experience with an order management system (e.g. SAP, Infor, Honeywell, Citrix, etc.)

Preferred

Bachelor’s Degree in Business, Supply Chain, or a related field

3+ years of inside sales, logistics, supply chain, or account management experience

Experience using CRM Software (HubSpot, Salesforce, Microsoft Dynamics, etc.)

Experience in process improvement, change management, and team collaboration

Benefits

Medical

Dental

Vision

Flexible spending and health savings accounts

Life insurance

ADD

Disability

Retirement

Paid vacation/time off

Educational assistance

Infertility assistance

Paid parental leave

Adoption assistance

Company

Georgia-Pacific LLC

Glassdoor

3.7

Georgia-Pacific and its subsidiaries are among the world’s leading manufacturers and marketers of bath tissue, paper towels and napkins, tableware, paper-based packaging, cellulose, specialty fibers and building products.

Founded in 1927

Atlanta, Georgia, USA

10,001+ employees