VIVA HEALTH ยท 20 hours ago
Customer Advocate I
Birmingham, AL
Full-time
Remote
Entry Level
$17/hr - $17/hr
1+ years exp
Maximize your interview chancesHealth CareInsurance
Insider Connection @VIVA HEALTH
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Responsibilities
Help members with questions and issues related to their coverage with VIVA Medicare.
Qualification
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Required
High School Diploma or GED
1 year of experience in a call center or healthcare-related field
Demonstrate excellent customer service skills through written and verbal communication
Ability to thrive in a production environment where quality and quantity are highly measured; including recognizing and correcting quality errors
Basic computer and data entry skills
Preferred
Some College
Experience in a healthcare-related call center
Working knowledge of COBRA law, COB, medical terminology, and HIPAA guidelines
Benefits
Strong incentive plan with an average of $7,000/year (start earning as quickly as your 3rd month!)
Employee and dependent tuition reimbursement
Paid holidays
Paid Time Off
Community Service Day
401k with a 100% company match up to 4% of pay deferral
Paid Parental Leave, and more!
Company
VIVA HEALTH
VIVA HEALTH is the preferred healthcare provider which provides Health Insurance, Medicare, Medicaid and Healthcare.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
C
Cardwell Feagin
COO
Company data provided by crunchbase
