STRM Recruiting ยท 1 day ago
Customer Care Agent
Twin Cities Area
Part-time
Remote
Mid Level
$20/hr - $20/hr
3+ years exp
Maximize your interview chancesStaffing & Recruiting
Hiring Manager
Enrique Ruiz
Insider Connection @STRM Recruiting
Get 3x more responses when you reach out via email instead of LinkedIn.
Responsibilities
Educate, assist, and delight our customers with exceptional service.
Quickly troubleshoot and resolve customer inquiries via email (90%) and phone (10%).
Deliver a white-glove approach to large church customers, ensuring their success.
Work collaboratively with teammates to provide seamless support.
Become an expert in our products and services across all brands.
Qualification
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Required
3+ years in Customer Service, Support, or Retail roles.
Proficient with tools like Zendesk, Trello, Zoom, Slack, and Google Drive.
A distraction-free home office with a stable internet connection.
Involvement in your local faith community and comfort engaging with faith leaders and counselors (Christian and Catholic).
Preferred
A passion for strengthening families and reducing divorce rates.
A natural problem solver who thrives on finding elegant solutions.
Impeccable written and verbal communication skills.
Enjoy working remotely and managing your own workload.
Curious to learn and grow with a dynamic, purpose-driven team.
Benefits
Medical
Dental
Dependent care FSA
And more
Company
STRM Recruiting
Recruiting!!
0-1 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase
