Customer Care Associate 1 @ MilliporeSigma | Jobright.ai
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Customer Care Associate 1 jobs in Burlington, MA
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MilliporeSigma ยท 4 hours ago

Customer Care Associate 1

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BiotechnologyMedical
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Responsibilities

Customer web profile set up, maintenance and password resets
Assisting customers with our on-line tools
Collaboration with our Web Support and e-Commerce Integration Mgmt. teams
Working in the new DEeP Accelerator and Org Admin tools
Projects, Testing, as directed
Excellent Micro Soft Office skills

Qualification

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E-CommerceB2B RelationshipsWeb Store ProcessesCrisis Management

Required

High School Diploma or GED
3+ years of customer service experience

Preferred

Associates Degree in Business Administration, Commerce, or other Business Discipline
3+ years in an e-Commerce customer care environment
Knowledge of B2B relationships and Web store processes
Strong interpersonal communication and written skills, proactive problem-solving and trouble shooting skills, managing crisis and the ability to multitask effectively
Ability to work in a team environment and as an individual contributor
The ability to work remotely

Company

MilliporeSigma

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Together with our colleagues, customers and stakeholders, we impact life and health with science.

Funding

Current Stage
Late Stage

Leadership Team

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David Nogales
Chief Information Officer Life Science & St. Louis Hub Lead
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Company data provided by crunchbase
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Orion

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