Be an early applicantLess than 25 applicants
Infinity Management Group ยท 2 days ago
Customer Communications Associate
Delray Beach, FL
Full-time
Onsite
Entry Level
Wonder how qualified you are to the job?
Maximize your interview chancesAdvertising Services
Insider Connection @Infinity Management Group
Responsibilities
Responding to Customer Inquiries: You'll be responsible for promptly and accurately responding to customer inquiries in person
Providing Product or Service Information: You'll need to have a deep understanding of the company's products or services to provide accurate and helpful information to customers who have questions or need assistance
Resolving Customer Issues: Addressing customer complaints, problems, or issues in a professional and efficient manner is a key part of the role
Processing Orders and Requests: Assisting customers with placing orders, tracking shipments, processing returns, and handling other transactional tasks
Managing Communication Channels: Monitoring and managing communication channels to ensure timely responses and efficient handling of customer inquiries
Documenting Interactions: Keeping detailed records of customer interactions, inquiries, complaints, and resolutions in the company's CRM (Customer Relationship Management) system
Qualification
Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.
Required
Excellent communication skills
Leadership experience
Ability to work in a high energy environment
Ambition, strong work ethic, and open to new ideas
Be a self-starter with problem-solving skills
Be a career-oriented individual searching unlimited opportunities
Company
Infinity Management Group
We are a people-oriented organization with a notable reputation in the global market.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase
