111 applicants

Company

Nestlé Health Science · 2 days ago

Customer Development Manager (Kroger & Albertson's Accounts)

Cincinnati, OH

Full-time

Remote

Mid, Senior Level

$120K/yr - $140K/yr

5+ years exp

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Responsibilities

Develop strategic and winning relationships throughout Kroger and Albertson’s.

Particular focus will be divisional wins (i.e., displays, distribution gains, ACV enhancement, etc.).

Establish strong working relationship with all internal teams including Customer Strategy, Finance, and Customer Service.

Detailed understanding of the Customers go-to-market model including Category Management strategy.

Deliver target Budget plan and new product distribution goals.

Execute our brand and category growth strategy that align with the customer.

Identify new opportunities for growth; develop and implement strategic written sales plans in accordance with corporate goals.

Maintain clear understanding of customer objectives and liaise with RVP to develop operational plans to manage execution and measure results.

Relationship management with account cross functional areas, Corporate and divisions; The particular focus will be on developing relationships and executing key wins across the Kroger and Albertsons divisions.

Foster and grow existing and new relationships within account, gaining a deep understanding of current and potential future needs of our customers.

Educate our business partners on our products, retail goals, and measurement of success.

Deliver customer presentations that demonstrate innovation, shelf positioning, promotions, communicate pricing, etc.

Manage daily business in partnership with customers, including: UPC product/item setup, maintenance, logistics and inventory management.

Sell-in new products and all promotions to qualified retailers; ensure full-line distribution of products (new & existing items).

Work with customers to implement Retail initiatives and monitor Retail standards.

Ongoing contract management that focuses on strategic alignment and designed to strengthen both the customer and the Nestle Health Science market position.

Responsible for working with agencies to input Trade Investment Management (TIM and Osprey): system input, trade fund management, direct sales forecasting and projection activities for the company.

Strong Trade management/budget processing and an efficiency that focus on a strong ROI.

Monthly reporting, sales analytics and insights; understand go-to-market strategy and how to maximize sales efficiency.

P&L management within respective account coverage.

Perform other duties as assigned by the Director, Customer Development.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Sales ExperienceCustomer Account ManagementP&L ManagementMS ExcelRetail ExperienceTrade ManagementSales AnalyticsStakeholder ManagementIRICircanaNielsen

Required

High School Diploma or GED required; Bachelor’s degree is preferred.

5+ years of relevant Sales or Customer Account experience required, with at least 2+ years managing large B2C Retail Accounts such as Kroger, Albertson’s, Meijers and/or other Regional/Strategic Grocery Chains.

Demonstrated fluency in MS Office (Word/Outlook/PowerPoint) with advanced skillsets in MS Excel (V-Lookups, Charts, Formulas & Graphs) required.

Sales experience in the Natural, Grocery, Drug and/or in the Consumer-Packaged Goods retail channel(s) is required.

Must have excellent communication (oral and written), organizational, presentation and stakeholder management skills (including the ability to build and maintain strong, cross-functional stakeholder relationships).

Must be detail-oriented and able to multi-task and prioritize tasks based on the needs of the team and the business.

Current or prior experience with IRI, Circana, Nielsen and Osprey using syndicated data to determine customer needs and establish the most effective pricing and promotional activities that will increase sales and market share for the company and its customers.

Understand the value of listening to customers, gaining insights and moving objectives forward.

The ability to utilize creativity and push beyond the obvious, comfortable going into 'unchartered' territory in setting out recommendations and goals.

Willing and able to work under pressure to meet tight deadlines with minimal supervision.

Strong P&L management and strong financial acumen is highly required.