182 applicants

Company

PetSmart · 1 day ago

Customer Engagement Manager

Oxford, AL

Full-time

Onsite

Mid Level

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E-CommercePet

H1B Sponsor Likely

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Responsibilities

You'll set the standards for customer engagement, ensuring that every pet and pet parent has a positive experience in our stores.

You'll have fun getting to know the customers and their pets so you and the team can create a personalized shopping experience.

As the Associate Lead, you'll help to lead a team who are as passionate about pets as we are.

You'll lead a team of retail and pet care associates who will ensure a safe, clean, and fun environment for our pets and pet parents.

Creating an exceptional customer experience is a top priority for all our leaders.

From ensuring our associates have extensive knowledge of pet solutions to building connections with pet parents, our leaders ensure a safe and fun environment in our stores.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Associate LeadershipRetail InitiativesPet Solutions Knowledge

Required

Experience in retail or customer service

Strong leadership skills

Ability to engage with customers and create a personalized shopping experience

Passion for pets and pet care

Ability to lead and motivate a team

Knowledge of pet solutions and products

Commitment to ensuring a safe and clean environment

Company

PetSmart

Glassdoor

3.3

PetSmart is an e-commerce business that offers pet supplies, medications, grooming solutions, and adoption services.

Founded in 1987

Phoenix, Arizona, USA

10001+ employees

https://www.petsmart.com

H1B Sponsorship

PetSmart has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

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Trends of Total Sponsorships

2023 (24)

2022 (11)

2021 (2)

2020 (22)