OneAmerica Financial · 2 days ago
Customer Engagement Specialist
United States
Full-time
Remote
Entry Level
Maximize your interview chancesBankingCrowdfunding
Insider Connection @OneAmerica Financial
Get 3x more responses when you reach out via email instead of LinkedIn.
Responsibilities
Bring a ‘customer comes first’ mentality every day!
Receive inbound calls to assist our customers with their benefits questions and concerns, assisting them in increasing their financial confidence in their benefit plan
Work well within a fast-paced environment, with the ability to multi-task effectively.
Maintain a sense of ownership and be a self-starter and have a strong attention to detail
Create and maintain respectful relationships with peers
Qualification
Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.
Required
High-speed internet connection with the space to work remotely.
High School Diploma or equivalent required.
Experience working in a customer focused environment
Proven ability to work in a fast-paced, high-volume customer engagement environment and meet deadlines
Strong communication and customer service skills
Demonstrated technical and analytic skills
Possess a desire to work in a team environment
Demonstrated ability to be detail-oriented, organized, a self-starter and handle multiple tasks
Must be able to work scheduled hours (between the hours of 8:00 AM through 6:00 PM EST).
Preferred
Associates degree preferred.
Prior experience working in a high-volume call center environment preferred
Benefits
Competitive benefits package, including a performance incentive bonus
Insurance eligibility first of month after 25 days of employment
401(k) Plan with strong company match AND pension plan – 100% vesting after 5 years
Employee Referral Bonuses – $250+ depending on the position level
Personal and leadership development programs with rapid career growth opportunities
Ability to work from home. We provide thorough paid training and all equipment to work virtually.
Company
OneAmerica Financial
We are OneAmerica Financial℠, a national financial services company helping people build greater certainty for better moments, every day.
Founded in 1877
1,001-5,000 employees
Funding
Current Stage
Late StageLeadership Team
Joe Ingream
Head of Employee Benefits-Group Insurance
Recent News
2022-12-22
2022-11-02
Company data provided by crunchbase
