Adaptive Solutions Group ยท 6 hours ago
Customer Experience Associate - Fully Remote After Training
Johnson County, KS
Contract
Remote
Entry Level
Maximize your interview chancesInformation ServicesInformation Technology
Hiring Manager
Whitney S.
Insider Connection @Adaptive Solutions Group
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Responsibilities
Handling communication with distributors and customers via phone and email
Processing purchase orders, sample requests, and returns.
Conducting follow-up calls and maintaining accurate data entry.
Collaborating with sales representatives to keep customer displays and literature updated.
Managing customer and sales data in the database.
Resolving delivery issues and handling account maintenance.
Initiating claims for damaged or lost shipments and processing credit/debit requests.
Supporting marketing initiatives and generating sales quotations and RMAs.
Acting as a liaison between Sales Representatives and internal departments.
Ensuring timely and professional communication to enhance customer satisfaction.
Qualification
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Required
Handling communication with distributors and customers via phone and email
Processing purchase orders, sample requests, and returns
Conducting follow-up calls and maintaining accurate data entry
Collaborating with sales representatives to keep customer displays and literature updated
Managing customer and sales data in the database
Resolving delivery issues and handling account maintenance
Initiating claims for damaged or lost shipments and processing credit/debit requests
Supporting marketing initiatives and generating sales quotations and RMAs
Acting as a liaison between Sales Representatives and internal departments
Ensuring timely and professional communication to enhance customer satisfaction
Company
Adaptive Solutions Group
Adaptive Solutions Group is an information technology company that offers IT staffing services.
Founded in 2002
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase
