71 applicants

Company

Mitchell International · 5 hours ago

Customer Insights Analyst

United States

Full-time

Remote

Entry, Mid Level

$53K/yr - $81K/yr

2+ years exp

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Enterprise SoftwareInsurance

H1B Sponsor Likely

Hiring Manager

Frankie Pham

Insider Connection @Mitchell International

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Responsibilities

Collaborate with cross-functional teams to design and implement effective survey strategies.

Analyze survey response rates and identify opportunities to improve completion rates.

Leverage best practices and innovative techniques to enhance survey engagement and user experience.

Conduct comprehensive post-survey analysis to uncover valuable customer insights.

Utilize advanced analytical techniques and data visualization tools to identify trends, patterns, and opportunities.

Translate complex data into clear and concise insights that inform business decisions.

Develop and deliver compelling data-driven presentations to stakeholders across various levels of the organization.

Collaborate with cross-functional teams to communicate insights and recommendations effectively.

Provide actionable recommendations to drive improvements in customer experience, product development, and business strategies.

Stay up-to-date with industry trends, best practices, and emerging technologies in customer insights and analytics.

Identify and implement process improvements to enhance the efficiency and effectiveness of customer insights initiatives.

Contribute to the development of a data-driven culture within the organization.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Data analysisData visualizationCustomer insightsMarket researchSQLProject managementExcelTableauPower BIInsurance industry experience

Required

Bachelor's degree in Business Analytics, Marketing, Statistics, or a related field.

Minimum of 2 years of experience in customer insights, market research, or data analysis roles.

Project management skills and the ability to manage multiple priorities simultaneously.

Experience in data analysis and visualization tools and techniques (e.g., Excel, Tableau, SQL Power BI).

Analytical and problem-solving skills with the ability to derive insights from complex data sets.

Excellent communication and presentation skills, with the ability to convey complex information clearly and concisely.

Collaborative and team-oriented approach, with the ability to work effectively across cross-functional teams.

Preferred

Experience in the insurance industry preferred, but not required.

Benefits

Medical

Dental

Vision

Health Savings Accounts / Flexible Spending Accounts

Life and AD&D Insurance

401(k)

Tuition Reimbursement

Company

Mitchell International

Glassdoor

3.4

Mitchell International provides technology that works with claim management and collision repair.

Founded in 1946

San Diego, California, USA

1,001-5,000 employees

http://www.mitchell.com

H1B Sponsorship

Mitchell International has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2023 (17)

2022 (21)

2021 (31)

2020 (34)