Customer Operation Intern @ Intradiem | Jobright.ai
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Intradiem · 2 days ago

Customer Operation Intern

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Artificial Intelligence (AI)Machine Learning
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Growth Opportunities
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Responsibilities

Assist with daily customer operations and administrative tasks.
Partner with Project Managers to help facilitate successful delivery of project milestones.
Support the Success Management team through reporting to track KPI trends and goal progress.
Contribute to the collection, entry, and auditing of data.
Gain hands-on experience working with tools such as Tableau, Excel, Monday.com, Float, and more.
Analyze and report on various operational metrics.
Assist with the development, implementation, and improvement of internal operational processes and procedures to enhance efficiency and adherence.
Assist with special projects as needed.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

ExcelCustomer Relationship ManagementData AnalysisTableauMS OfficeProject ManagementMonday.comFloat

Required

Currently pursuing a bachelor’s degree in business administration, Communications, Project Management, Psychology, or a related field
High level of interpersonal skills and professionalism
Ability to work in a fast-paced environment
Ability to take direction and work independently
Excellent communication skills (written and verbal)
Proficient in MS Office applications, particularly MS Word, MS Excel, and PowerPoint
Ability to prioritize tasks and meet deadlines
Great attention to detail, resourceful, and highly organized
Candidates for positions with Intradiem must be legally authorized to work in the United States. Verification of identity and employment eligibility will be required during onboarding.

Company

Intradiem

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Intradiem is a software compay that provides an Intelligent Assistant for customer service teams.

Funding

Current Stage
Growth Stage
Total Funding
$65.2M
Key Investors
CIBC Innovation BankingJMI EquityBlue Chip Venture Company
2021-11-30Debt Financing· $35M
2015-11-06Series Unknown· $9.2M
2015-05-07Series Unknown· Undisclosed

Leadership Team

J
Jennifer Lee
President and Co-CEO
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Haresh Gangwani
EVP, Global Alliances
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Company data provided by crunchbase
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