ISYS Solutions, Inc. · 5 hours ago
Customer Relations Coordinator
Houston, TX
Full-time
Remote
Entry Level
$65K/yr - $90K/yr
1+ years exp
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Responsibilities
Actively and consistently market and sell company services to current and potential customers.
Effectively communicate and demonstrate the value of ISYS’ case management and related services to accounts/individuals in various settings (business offices, tradeshows, offsite social events, etc.)
Research and identify suitable sales prospects and contact individuals by using both traditional and creative methods of obtaining information.
Diligently and resourcefully follow up on new leads and referrals.
Obtain, memorialize, and update appropriately salient account dynamic information.
Coordinate and actively participate in designated offsite activities with customers/potential customers. Socializing with them out of the worksite setting, and in more casual atmosphere’s such as restaurants or entertainment/sports venues.
Establish and sustain significant/in-depth relationships with potential customers by positively interacting with them in-person. Interest potential customers in ISYS’ services by stating the benefits to them in an up-beat, enthusiastic and informative way, addressing any questions they may have in a polite and helpful manner.
Cultivate and expand significant/in-depth relationships with existing customers.
Identify and resolve any customer/service delivery issues, ensuring that the customer concern is addressed in a manner consistent with ISYS’ philosophy and standards of quality.
Coordinate, arrange and participate in various types of sales/marketing events (seminars, tradeshows, etc.)
Develop an effective schedule for customer visits on an ongoing and regular basis, and in coordination with the Executive Manager, Customer Relations.
Cooperate with ISYS’ Business Services Department in collecting seriously past due accounts receivables.
Report status of sales/marketing information and progress to the Executive Manager on a regular basis, and upon request.
May perform other duties in support of executing ISYS’ sales/marketing needs and in support of the CareerSmart Learning® Division, as assigned.
Frequent driving, air, and overnight travel required.
Qualification
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Required
High School Diploma
B2B Outside Sales/Marketing/Customer Relations experience (minimum of 1 year)
Ability to drive a motor vehicle and have current driver’s license
Ability to travel by air for multiple hours to various national locations
Strong reading, writing and arithmetic skills required
Ability to work cooperatively and collegially
Good analytical skills
Knowledge and understanding of company products/services and policies and procedures
Ability to listen fully and react appropriately
Ability to persuade and influence others
Ability to develop and deliver presentations
Ability to create, compose and edit written materials
Effective and positive interpersonal and communication skills
Ability to communicate in a professional and courteous manner
Ability to organize multiple work assignments and establish priorities
Close attention to detail to ensure accuracy of reports and data
Visibility requires maintaining a professional appearance and providing a positive company image to the public
Ability to make sound decisions using available information
Timeliness
Confidentiality
Preferred
Knowledge of and/or experience within the Worker’s Compensation Industry
Experience working as a Worker’s Compensation Claims Adjuster
Experience working in Outside Sales/Marketing/Customer Relations to Worker’s Compensation Claims Adjusters
BA or BS Degree
Company
ISYS Solutions, Inc.
ISYS provides “Best in Class” medical case management to the worker’s compensation industry's claims professionals.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Alysha Loumakis-Calderon, B
President & CEO
Chris Loumakis
Founder & Chairman
Recent News
2022-07-04
Company data provided by crunchbase
