Quility Insurance · 14 hours ago

Customer Relations Specialist and Webinar Coordinator

United States

Full-time

Remote

Entry Level

1+ years exp

Maximize your interview chances

Financial ServicesInsurance

Insider Connection @Quility Insurance

Discover valuable connections within the company who might provide insights and potential referrals.
Get 3x more responses when you reach out via email instead of LinkedIn.

Responsibilities

Solve support tickets and update FAQs according to documented trends

Partner cross-departmentally in organizing impactful and engaging weekly National Calls and Webinars

Provide support and celebration through intentional correspondence to agents throughout their career journey, celebrated milestones and specified life events

Track, maintain, and report on corporate-led calls & webinars engagement metrics

Collaborate cross-departmentally in capturing, promoting, and reporting on agent-led events, corporate-led events, contests, calls, webinars, and trainings

Maintain comprehensive directory of Agency Groups and create snapshot views for executives as needed

Execution of any Agent Success department initiatives, tasks, processes and/or projects as assigned by management

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

ZoomCollaboration skills