Hyland · 7 hours ago
Customer Security Assurance Analyst 3
United States
Full-time
Remote
Mid Level
$92K/yr - $115K/yr
4+ years exp
Maximize your interview chancesContentCustomer Service
Insider Connection @Hyland
Get 3x more responses when you reach out via email instead of LinkedIn.
Responsibilities
Serve as a point of contact for security and compliance requests and responses by applying knowledge of our company's platforms and their alignment with privacy and security compliance requirements
Support respond and manage responses to customer inquiries including contributing to Request for Proposals (RFP) automating responses to customer security inquiries and diligence assessments
Support customers’ vendor risk assessments and audits by including but not limited to serving as the primary point of contact for responding to and leading meetings of ongoing customer security diligence questionnaires and audits
Manage customer documents related to Security based Request for Proposals Security Addendums; analyze and interpret customer security and compliance requirements and align them with internal company policies and standards to provide customers with assurance of our company's security and compliance posture
Identify any gaps in meeting customer compliance or security requirements expectations; communicate and address potential risks or gaps with relevant teams
Maintain knowledge base of security and compliance content and work with internal stakeholders to ensure our customer assurance materials remain up to date
Partner with the sales and support organizations to provide security assurance in the sales and contract renewal process
Engage with internal departments to analyze customer security requirements to influence product roadmaps
Stay current with emerging security threats technologies and trends and contribute to driving process and program improvements to streamline customer security reviews in the sales cycle
Mentor coach train and provide feedback to other team members; may provide feedback to leadership on technical abilities of team
Comply with all corporate and departmental privacy and data security policies and practices, including but not limited to, Hyland’s Information Systems Security Policy
Qualification
Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.
Required
Bachelor's degree or equivalent experience
4+ years of experience in Compliance and/or Security
Knowledge of regulatory compliance and related assessments/certifications including SOC 2 HIPAA NIST CSF PCI HITRUST GDPR CCPA
3+ years working and managing security/compliance questionnaires and customer specific contract requirements.
Certification in Security such as CISA CISM CISSP GRCP CRISC
Microsoft Windows and Office proficient
Strong oral and written communications skills that demonstrate a professional demeanor and the ability to interact with others with discretion and tact
Strong organizational multi-tasking and time management skills
Strong collaboration skills applied successfully within team as well as with all levels of employees in other areas
Strong Microsoft Excel skills
Strong leadership sound judgement and business acumen skills
Strong facilitation and project management skill
Strong interpersonal skills; able to maintain solid rapport with team members as well as maintain professionalism with those outside of department
Strong data gathering interviewing and analytical/problem solving skills
Strong critical thinking and problem solving skills
Strong ability to use original thinking to translate goals into the implementation of new ideas and design solutions
Self-motivated with the ability to manage projects to completion with minimal oversight
Able to thrive in a fast paced deadline driven environment
Strong attention to detail
Demonstrated ability to influence motivate and mobilize team members and business partners
Strong ability to develop and use engaging informative and compelling presentation methodologies
Strong ability to handle sensitive information with discretion and tact
Strong ability to establish rapport and gain the trust of others; effective at gaining consensus
Ability to work independently and in a team environment
Ability to coach mentor and provide feedback to team members in a timely manner
Strong knowledge of systems administration
Strong knowledge of operating systems such as Saas
Strong knowledge of Saas Operating systems
Strong knowledge of Microsoft Operating systems and products
Strong knowledge of Unix Operating systems
Native fluency in the foreign language (written/spoken)
Strong knowledge of regulatory compliance and related assessments/certifications including SOC 2 HIPAA NIST CSF PCI HITRUST GDPR CCPA
Benefits
401(k) Retirement Savings
Flexible Schedule
Paid Time Off
Medical, Dental, Vision
Volunteer Paid Time Off
Wellness Reimbursement
Paid Parental Leave
Sabbatical Program
Company
Hyland
Hyland is a software company that provides enterprise content management and process management software solutions.
1,001-5,000 employees
H1B Sponsorship
Hyland has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (2)
2022 (15)
2021 (13)
2020 (14)
Funding
Current Stage
Late StageTotal Funding
unknown2007-07-31Acquired· undefined
Leadership Team
Bill Priemer
President & CEO
Jitesh S. Ghai
President and Chief Executive Officer
Recent News
2024-05-21
Company data provided by crunchbase
