Pyramid Consulting, Inc · 6 hours ago
Customer Service Advocate I
Honolulu, HI
Contract
Remote
Entry Level
$18/hr - $19/hr
Maximize your interview chancesConsultingInformation Technology
Insider Connection @Pyramid Consulting, Inc
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Responsibilities
Respond to member/provider calls.
Describe the performance expectations/metrics for this individual and their team: AHT, ACW, FCR, CSAT, Adherence conformance.
Orientation with Trainer and going over system access.
Qualification
Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.
Required
Customer Service
Call Center
Computer literate
Telephony soft skills/reliable internet connection
Call Center Representative experience
Customer service skills / Computer literate
High school diploma/GED
Team player skills
Remote work experience
Health plans experience
Preferred
College graduate
Benefits
Health insurance (medical, dental, vision)
401(k) plan
Paid sick leave (depending on work location)
Company
Pyramid Consulting, Inc
Pyramid Consulting, a global leader in workforce and technology solutions, empowers individuals and organizations to transform and thrive in the most challenging and competitive markets.
Founded in 1996
5,001-10,000 employees
H1B Sponsorship
Pyramid Consulting, Inc has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (77)
2022 (60)
2021 (62)
2020 (93)
Funding
Current Stage
Late StageLeadership Team
Sanjeev Tirath
Founder & CEO
Recent News
Atlanta Business Chronicle
2023-11-09
Company data provided by crunchbase
