Mountain America Credit Union ยท 1 day ago
Customer Service & Sales-Work From Home (Spanish Speaking Bilingual Preferred Not Required)
United States
Full-time
Remote
Entry Level
1+ years exp
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Responsibilities
Cross-sells credit union products and services to encourage a full-financial relationship with the credit union.
Able to work efficiently and effectively within multiple channels of inquiries
Plays an important role within CU lending. Utilizes CU lending guidelines and weighs CU risk when making lending decisions.
Works in conjunction with other business partners (Underwriting, Consumer Lending and Loan Servicing) to ensure we adhere to all established Federal regulatory guidelines
Advises and assists members in making informed decisions regarding their accounts.
Adheres to the philosophy and mission of the credit union in actions and communications.
Qualification
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Required
Minimum six months of customer service or call center experience
High school graduate or GED
Basic computer operating skills
Intermediate skills in Microsoft Office (Outlook, Word, Excel)
Type a minimum of 35 words per minute
Must reside in Utah, Nevada, Idaho, Montana, Arizona, New Mexico, or Texas
Specific criteria must be met in order to work from home-Minimal Tech Requirements: Internet Download Speed 50 Megabytes and Upload Speed 10 Megabytes, a fiber, cable, or high-speed DSL internet service is required for your internet connection. Please note, dial up, satellite and fixed wireless internet service providers are not adequate to support work from home use.
Must have Home Office free of distractions, noise, with closing door
Preferred
Spanish Speaking Bilingual Preferred-$1.00hr Differential Pay for Language Skill But is NOT required
Type a minimum of 35 words per minute preferred.
Benefits
Competitive Incentive program
Evening Shift Differential + Weekends! Any hours worked on Saturday or Sunday or AFTER 6pm LOCAL TIME will have $1.00 Differential
Excellent medical and dental benefits with minimal employee contribution
Paid time off, volunteer time off, and paid holidays
Matching 401K
Tuition assistance
Professional development
Company
Mountain America Credit Union
Mountain America Credit Union is a member-owned, full-service financial institution.
1,001-5,000 employees
Funding
Current Stage
Late StageLeadership Team
Jen Tanner
Knowledge Management & Learning Technology Manager
Recent News
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