How to Stop Hiring Lousy Managers ยท 1 day ago
Customer Service Assistant
United States
Full-time
Remote
Entry Level
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Responsibilities
Serving as the initial contact for client inquiries received through various channels like phone, email, and chat.
Providing outstanding customer service, ensuring prompt and precise responses to client needs.
Guiding clients through our investment options, products, and services.
Assisting with client account management, which involves monitoring investments, maintaining accurate records, and resolving any emerging issues.
Working closely with internal teams to enhance client services and optimize communication workflows.
Actively contributing to team goals and participating in any assigned projects or initiatives.
Qualification
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Required
Strong written and verbal communication skills are crucial for this role.
A genuine passion for assisting others and prioritizing client needs in all interactions.
The ability to work autonomously, manage your time effectively, and consistently meet deadlines.
Preferred
Prior experience in customer service, account management, or similar fields is a bonus, but not mandatory.
Benefits
Time Off: Recharge with paid time off for all standard holidays, plus flexible vacation and personal days to maintain a healthy work-life balance.
Earning Potential: Boost your income with our generous commission and performance-based bonus programs.
Training: We'll set you up for success with comprehensive training provided at no cost to you, equipping you to excel in your role from the start.
Company
How to Stop Hiring Lousy Managers
Improve business outcomes by improving managers! Based on two decades of real-world experience in the management trenches.
Founded in 2020Capitola
1 employeeFunding
Current Stage
Early StageCompany data provided by crunchbase
