Be an early applicantLess than 25 applicants

Company

MaineHealth · 2 days ago

Customer Service Associate

Scarborough, ME

Full-time

Onsite

Entry Level

2+ years exp

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CommunitiesDelivery

H1B Sponsor Likely

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Responsibilities

Answering incoming phone calls from patients, guarantors, and others such as insurance companies, attorney offices, or other healthcare providers.

Processing payments using online module or payment device.

Ensuring payments are correctly applied to accounts.

Assisting with researching and responding to patient correspondence and voicemails.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Medical Billing PracticesRevenue Cycle ProcessProficient TypingMicrosoft OfficeCall Center ExperienceCPT KnowledgeHCPCS KnowledgeICD Knowledge

Required

High School Diploma or GED preferred.

Two years of related experience in a healthcare field or two years of previous call center experience required.

Demonstrates competency in all essential functions of a Customer Service Associate II – SBO role.

Proficient Typing/keyboarding skills.

Microsoft Office skills.

Preferred

Knowledge of CPT, HCPCS, ICD, and billing practices.

Benefits

Paid parental leave

Flexible work policy

Student loan assistance

Training and education

Well-being resources

Company

MaineHealth

Glassdoor

3.8

A not-for-profit family of high-quality providers and healthcare organizations.

Founded in 1997

Portland, Maine, USA

10001+ employees

https://mainehealth.org/

H1B Sponsorship

MaineHealth has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2023 (12)

2022 (6)

2021 (4)

2020 (7)