Be an early applicantLess than 25 applicants

Company

Farmers Insurance · 4 days ago

Customer Service Associate-Bilingual

Colorado Springs, CO

Full-time

Remote

Entry Level

$17.28/hr - $20.80/hr

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Auto InsuranceFinancial Services

H1B Sponsor Likely

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Responsibilities

Responds to inbound telephone inquiries in a Claims Contact Center.

Initiates auto and homeowner claims by obtaining preliminary loss information from agents, insureds and third parties.

Provide customers with an explanation of the claim process.

May authorize services such as road side assistance and rental cars.

Responsible for efficient and accurate completion of customer inquiries regarding the status of existing claims.

Ensures all customer interactions are clearly and accurately documented in the claim file.

Maintains job knowledge through intermittent training/learning and incorporates new information into daily tasks.

Qualification

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Insurance Adjusters LicenseCustomer service experienceClaims processingDocumentation skills

Required

High School Diploma or equivalent required.

Insurance Adjusters License in states where applicable.

Applicants for this role must reside in Colorado to be considered.

Preferred

Customer service experience preferred.

Benefits

Bonus Opportunity (based on Company and Individual Performance)

401(k)

Medical

Dental

Vision

Health Savings and Flexible Spending Accounts

Life Insurance

Paid Time Off

Paid Parental Leave

Tuition Assistance

Company

Farmers Insurance

Glassdoor

3.2

The companies comprising the Farmers Insurance Group of Companies® currently make up one of the country's largest insurers of vehicles, homes and small businesses, and provide a wide range of other specialty insurance and financial services products.

Founded in 1928

Los Angeles, California, USA

10,001+ employees

https://www.farmers.com

H1B Sponsorship

Farmers Insurance has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2023 (55)

2022 (128)

2021 (115)

2020 (97)