Henry Schein · 9 hours ago
Customer Service Billing Representative - 11:30am-8pm EST Monday-Friday
United States
Full-time
Remote
Entry Level
$34K/yr - $53K/yr
1+ years exp
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Responsibilities
Receives telephone calls and emails from internal and external customers to answer inquiries on various issues, including billing and credit issues, disputes and returns.
Responsible for determining warranty expirations.
Responsible for billing work pending in NES that needs to processed to invoice
Responsible for authorization of customer/credit refunds and initiation of the issuance process to include; accidental billing, warranty erroneous charges, incorrect rate or times.
Participates in special projects and performs other duties as required.
Qualification
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Required
Good telephone etiquette
Ability to handle a high volume of calls
Effective conflict resolution
Ability to learn applicable computer systems
Good time management skills and the ability to prioritize work
Very good attention to detail and accuracy
Customer service oriented
Ability to plan and arrange activities
Very good interpersonal communication skills
Very good written and verbal communication skills
Ability to maintain confidential and highly sensitive information
Ability to work in a team environment
Ability to multi-task
Establish productive working relationships at multiple levels within the organization
Typically 1 or more years of related experience.
Preferred
Typically High School education, vocational training and/or on-the-job training.
Company
Henry Schein
Henry Schein is a provider of health care products and services to office-based dental, medical and animal health.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$750MKey Investors
SMILE Health
2023-08-08Non Equity Assistance
2023-07-13Post Ipo Debt· $750M
1995-11-10IPO
Leadership Team
Stanley M. Bergman
Chairman & CEO
James A. Harding
SVP & CTO
Recent News
2024-12-10
Investing.com
2024-12-04
Company data provided by crunchbase
